PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS.
COLLECTION OF INFORMATION
We collect personal information from you when you submit it to us, including by: (1) registering on the Site; (2) placing an order; (3) signing up to receive product information; (4) contacting us; or (5) participating in a Site promotion or survey. This information may include, for example, your name, email address, address, telephone number, date of birth, credit card information and any information you submit to us that identifies you personally. We may combine the information we collect from you with information we receive about you from other sources, such as address update services. If you do not want us to obtain any personally identifiable information about you, do not submit it.
When you visit the Site, like many websites we may collect certain non-personally-identifiable information from you, including your IP address, browser type, operating system and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data.
We may also use web beacons on the Site, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Site visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Site. Web beacons help us analyze our Site visitors’ behavior and measure the effectiveness of the Site and our advertising. We may work with service providers that help us track, collect and analyze this information.
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect anonymous information about your visits to the Site and other websites and your interaction with our advertising and other communications. Other companies may also use such companies to advertise on our Site.
We may combine the non-personal information we collect through cookies and web beacons with other information we have collected from you.
USE OF INFORMATION
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products; (2) to respond to your inquiries; (3) to contact you with Site updates, newsletters and other informational and promotional materials from us [and third party marketing offers from our trusted partners, as well as from other companies]; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our services; (7) to help establish and verify the identity of users; and (8) to protect the security or integrity of the Site and our business. We do not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you without your consent. You may choose not to receive promotional email from us by sending an email containing your request to firstname.lastname@example.org.
DISCLOSURE OF INFORMATION
Please note that any personal information that you voluntarily submit for posting to the Site becomes publicly available and can be collected and used by others.
The security of your personal information and our clients’ information is important to us. We will make commercially reasonable efforts to protect your personal information and ensure the security of our systems. While we have taken certain physical, electronic, and procedural steps to safeguard and secure the information we collect from Site visitors, no data transmission over the Internet can be guaranteed to be 100% secure and such transmissions are done at your own risk. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We cannot assume responsibility or liability for unauthorized access to our servers and systems.
We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of eighteen.
YOUR CALIFORNIA PRIVACY RIGHTS
California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address:
2454 Dempster Street
Des Plaines, IL 60016
ATTN: Customer Service Department